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Mark Wallace
Senior Vice President
Chief Customer Officer
Mark Wallace is Keysight Technologies’ chief customer officer. Mark accelerates Keysight’s customer-centric vision by enhancing the end-to-end customer experience; enabling customer success through the seamless delivery of first-to-market solutions to a diverse, global customer base; and expanding the company’s go-to-market strategies across all regions and ecosystems.
Mark has been with Keysight and its predecessor companies, Hewlett-Packard, and Agilent, for nearly 40 years and has held multiple leadership positions spanning sales, marketing, and channel management.
He was senior vice president of global sales from 2016 to 2024, with his position expanding to include the new chief customer officer role in 2022. From 2011-2016, he was vice president and general manager of the Americas field operations for Agilent and Keysight. Before that, he was Agilent’s national sales manager for testing and measurement across portions of North America.
After Agilent split from HP in 1999, Mark joined its wireless business, leading global marketing, and channel management functions. At HP, he served as a global business development manager in 1995. Mark started at HP in 1985 as an intern before joining the company as a field engineer and district sales manager.
Mark received a bachelor’s degree in electrical engineering from the Illinois Institute of Technology. He completed his executive studies at the University of Chicago. He is also a member of the Armour College of Engineering, Illinois Institute of Technology Advisory Board.
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